Returns & Exchanges
At GolfStar Direct, we want you to be completely satisfied with your gear; if your new clubs or apparel don't meet your expectations, you can return them within 30 days of purchase. Items must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Equipment
Carefully place the items in their original packaging, ensuring all club head covers, adjustment tools, and manuals are included to avoid restocking fees.
Attach the Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your package, covering any old shipping marks.
Drop Off and Track
Hand your package to any authorized carrier location and keep your receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing